Speak Up: Talking with Your Sovel's Auto Service Service Advisor
May 14, 2023
About 80% of the vehicles on Novi roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in Michigan. Some of the maintenance issues are minor. Othe... More
On Board Diagnostics for Your vehicle
January 1, 2023
Today we're going to talk about on-board diagnostics and the questions we hear from folks around Novi, Michigan, who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagnostic sc... More
Ethics of Automotive Repair in Novi
June 26, 2022
We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Novi automotive service and repair industry hasn't been given a pass either.Unfortunately, every ... More
Questions to Ask Your Novi Service Advisor
April 17, 2022
We find that a lot of Novi drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe it's ... More
Novi Customer Detective Work
June 2, 2019
One might say the most challenging part of being an automotive service technician at Sovel's Auto Service is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track ... More
Arrive Alive in Novi
May 19, 2019
We've all seen drivers do crazy things while driving to or from Novi. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we even dare drive on Michigan roads.The truth is that all of us ar... More
What You Need to Know from Your Sovel's Auto Service Service Advisor
December 30, 2018
Novi drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.If your service ad... More
On Board Diagnostics for Novi Motorists
December 2, 2018
Some Novi vehicle owners wonder why Sovel's Auto Service and other Novi auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Sovel's Auto Service for a tricky automotive problem shouldn't be a surprise. In the Novi area, automotive diagnostics can cover quite ... More
Service Center Standard and Procedures
October 22, 2018
All Michigan pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Novi automotiv... More
What Novi Customers like About Us at Sovel's Auto Service
November 13, 2016
A big part of the service we provide at Sovel's Auto Service for our Novi customers is education. We want you to feel confident with your service decisions. And we're always open to questions from our valued Novi area customers. Even though we try to be proactive in our Sovel's Auto Service autom... More